Bolochatji U (“we” “us” “our”) is providing this privacy policy to inform you of how we collect and use privacy information through our mobile app (“App” or “Software”) and related services (“Services”). We understand the significance of personal information to you, hence we promise to safeguard your personal information and privacy as a user of our Software. Upon using the Software, we may collect and process your personal information and user information. We hope that through this Privacy Policy, we can clarify how your information is collected and used, thereby safeguarding your rights and interests. However, this Privacy Policy is not applicable to third-party websites, services, or apps, even if they are accessible through our Services. If you use the App, we assume you agree to the terms of this Privacy Policy. If you disagree, please cease using the App. We may revise this Privacy Policy over time, and will notify you of any changes in this Privacy Policy and other appropriate locations. Check this Privacy Policy periodically for updates. If you continue using our Software after changes to this Privacy Policy have been made, we presume your acceptance of the updated terms.
This includes the permission you grant us to access your device’s camera and microphone, storage, and geolocation information, along with the account information you provide us when you register an account (like mobile number, username, gender identity, age, preference, etc.) Further, we collect User ID and display name from your third-party accounts like Facebook or Google, and any content you contribute to our Services.
We automatically collect and process certain technical information about the devices you use to access Bolochatji U. This information helps us maintain the security, functionality, and performance of our services, as well as personalize your experience.
The data we may collect includes (but is not limited to):
Device type, model, and operating system
Device identifiers such as Advertising ID (ADID), device ID, or other unique identifiers
IP address and general location data (such as country or city, but not precise GPS unless you give permission)
Language and time zone settings
App version and usage statistics (e.g., crash reports, loading times, feature interactions)
This information is processed automatically using internal systems and trusted third-party tools for purposes such as improving user experience, analyzing trends, monitoring service performance, ensuring security, and detecting fraudulent or unauthorized behavior.
We use the information we collect from you to provide, support, and enhance your experience on Bolochatji U. This includes the operation, maintenance, and continuous improvement of the Software and the Service. Specifically, your information may be used for the following purposes:
To Operate and Improve the Service: We use your data to ensure the app functions as intended, to provide core features such as messaging, matching, and profile management, and to enhance performance based on user interactions and feedback.
To Maintain and Monitor Software Quality: We analyze technical data (e.g., crash reports, app usage patterns) to detect bugs, resolve errors, and ensure the stability, security, and responsiveness of our platform across different devices and systems.
To Provide Customer Support and Resolve Disputes: Your information may be used to verify your identity, respond to your inquiries, address concerns, and mediate or resolve disputes related to your use of the Service.
To Personalize User Experience: Based on your interactions, preferences, and profile data, we may customize content, suggestions, or features to better match your interests and improve engagement.
To Comply with Legal and Regulatory Requirements: We may process and, if necessary, retain your information to comply with applicable laws, legal obligations, government inquiries, court orders, or law enforcement requests.
To Prevent Fraud and Ensure Safety: Your data may also be used to detect suspicious activity, prevent fraud, enforce our Terms of Use, and protect the rights, safety, and integrity of all users and the platform.
We value your privacy and are committed to protecting your personal data. Bolochatji U does not rent, sell, or trade your personal information to third parties for their own marketing or commercial purposes.
However, we may share certain information with carefully selected third-party service providers and partners who assist us in operating, analyzing, improving, and delivering the App and its features. These third parties may include:
Technology and infrastructure providers, such as cloud storage, hosting services, and content delivery networks
Analytics providers that help us understand usage patterns and improve the user experience
Security services that help us detect and prevent fraud, abuse, or other harmful activity
Payment processors, for in-app purchases
We may also share your information in limited circumstances such as:
To comply with legal obligations, court orders, or valid government requests
To protect the rights, safety, or property of Bolochatji U, its users, or the public
In connection with a business transfer, such as a merger, acquisition, or asset sale, where user data may be part of the transferred assets
Whenever we share your data, we take reasonable steps to ensure that your personal information remains protected and is used only for legitimate purposes in accordance with this Privacy Policy.
When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.
We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56.
We We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Whenever we make changes, we will post the most current version of the Privacy Policy on this page with the “Last Updated” date clearly indicated at the top.
In the event of material changes that significantly affect your rights or how we process your personal information, we will make reasonable efforts to notify you.By continuing to access or use the App after any changes to this Privacy Policy become effective, you are acknowledging and accepting the updated terms. If you do not agree with the revised policy, you should stop using the App and may request deletion of your account and personal data.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We take the security of your personal information seriously and are committed to protecting it from unauthorized access, disclosure, alteration, or destruction. To do so, we implement and maintain a range of industry-standard security measures that apply both during the transmission of your data and while it is stored on our systems.
These measures may include, but are not limited to:
Encryption of data during transfer using secure protocols (such as HTTPS)
Firewalls and intrusion detection systems to prevent unauthorized access
Access controls and authentication procedures to restrict access to personal data only to authorized personnel
Regular security audits and system monitoring
Data minimization practices to reduce unnecessary data storage and exposure
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We encourage you to help keep your information secure by choosing strong passwords, keeping your login credentials confidential, and promptly reporting any suspected unauthorized activity to our support team at multiintidigitallestari@gmail.com.
By using the Bolochatji U app and services, you acknowledge and agree that your personal data may be transferred to, stored in, and processed in countries or jurisdictions other than your own. These locations may have different or less comprehensive data protection laws than those in your home country.
We and our third-party service providers (such as cloud storage, analytics, or content delivery partners) may process your information in jurisdictions where we or they operate. By continuing to use our Services, you expressly consent to the transfer, processing, and storage of your personal data across international borders as described in this Privacy Policy.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with access to the Bolochatji U app and services, maintain your account, comply with our legal and regulatory obligations, resolve disputes, and enforce our terms and policies.
In general, we will keep your data:
For the duration of your active use of the app and your account
As long as needed to provide requested services or features
For the time required to comply with applicable legal, tax, regulatory, or accounting requirements
For a limited period after account deletion, in case of accidental deletion, dispute resolution, or legal investigation
Once your data is no longer needed for the purposes outlined above, we will securely delete, anonymize, or archive it in accordance with our data retention policies.
We respect your privacy and are committed to giving you control over your personal data. You have the right to access, modify, correct, update, or delete the personal information we collect and store about you. If you wish to exercise any of these rights, you can do so by contacting us at multiintidigitallestari@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Depending on your location and applicable laws, your data rights may include:
Right of Access – You can request a copy of the personal data we hold about you.
Right to Rectification – You can ask us to correct inaccurate or incomplete data.
Right to Erasure – Also known as the “right to be forgotten,” you may request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing – You can ask us to limit how your data is processed in certain situations.
Right to Data Portability – You may request your data in a structured, commonly used format to transfer to another service provider.
Right to Object – You can object to certain types of data processing, including direct marketing.
Right to Withdraw Consent – If we rely on your consent to process personal data, you may withdraw it at any time without affecting the lawfulness of prior processing.
You have the right to delete your Bolochatji U account at any time. When you choose to delete your account, your profile and all associated personal data will be scheduled for permanent deletion from our active systems after a grace period of 30 days. During this grace period, your account will be deactivated, and you will not appear to other users, but you may still request to restore your account by contacting us.
After the 30-day period, your data—including your messages, profile information, photos, and other user content—will be permanently erased from our systems, unless retention is required by law or for legitimate business purposes (e.g., fraud prevention or dispute resolution).
To request account deletion, you can click Me>Settings>Delete Account or contact our support team. Please note that deletion requests are processed securely and may require identity verification for your protection.
Bolochatji U is not intended for use by individuals under the age of 18. We do not knowingly collect, solicit, or process personal information from anyone under 18 years old. If we become aware that a user is under the minimum required age, we will take immediate steps to delete their account and remove any associated data from our systems.
If you are a parent or legal guardian and believe that your child under 18 has provided us with personal information, please contact us at multiintidigitallestari@gmail.com so that we can take appropriate action.
We are committed to protecting the privacy of minors and complying with all applicable child protection and privacy laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.